Q&A
How do I figure out my size?
To find your perfect fit, please check our Size Guide and follow the measurement instructions before placing your order.
Please note that we are not responsible for incorrect sizing if the wrong size is selected. If you are unsure about your size, feel free to contact us at hello@xqnail.com.au before ordering and we’ll be happy to help.
Exchanges due to sizing issues may require an additional shipping fee.
How do I apply them?
You can apply your press-on nails using either adhesive nail tabs or nail glue, depending on how long you would like to wear them.
Watch our application tutorial here.
For the best result:
Avoid water, oil, or lotion for at least 3 hours after application.
After using the alcohol wipe, do not touch your natural nails with your fingertips, as this helps keep the nail surface clean before application.
How do I remove them?
Please watch our removal tutorial here.
If you applied your nails with nail glue, please do not try to remove them immediately or force them off, as this may damage your natural nails.
If you need help with removal, please contact us at hello@xqnail.com.au.
Can I reuse them?
Absolutely. Each XQ press-on nail set is handcrafted and can be reused with proper care.
If you applied them with adhesive nail tabs, you can gently remove the nails and reuse them multiple times.
If you applied them with nail glue, gently buff off any glue residue from the back of the press-on nails before reapplying them next time.
With the right care, you can enjoy your nails again and again.
